Staff Pages

Self Help Resources

See Links Below for Help or contact information

Staff E-Mail Login

Access your TPC emails here. Domain name and Passwords are required.

Therap

Electronic Documentation. Unique usernames, password and provider codes required.

Attendence on Demand

Time card system. Badge ID and Pin required to login.

IT Request Form

Email Login How To

AOD Login How To

IT Request Form

Submissions notifications are made in two ways via website and TPC e-mail server. The IT manager will make every effort to respond via e-mail within 24 business hours. If contact is NOT made in 24 business hours please contact 743-8049 x 266 to follow up on the status of your IT Request. Any request that cannot be directly addressed by internal IT will be forwarded to Advanced Micro Systems for review. If a determination is made that AMS is needed an e-mail notification will be sent to the person’s sending the notification and their supervisor. Please complete the IT Request Form in the fields listed below.

I am requesting help with:
- computer/laptop
- cell phone
- new e-mail address
- lost/missing password
- other
Program
Computer or Tablet Number: Ex. TPC096 or 2078904712
*passwords, logins or pin codes are not to be shared on a computer servicing request form.
Name
First Last
Email
Phone*
Address (if the computer is in a residential program or off site office)
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
Please explain in full detail the issue(s) that the computer/tablet/phone is experiencing. Also, where applicable, please indicate the programs that were being used during the time those issues started ie Excel, Word, IE or Chrome etc.:
New E-Mail or Lost Password
Please provide the full name and phone number of the person needing either a new e-mail or replace a missing password. E-mail password resets will be called at the number listed on the IT Request form, once. At that time a temporary password will be left via voicemail. If an employee provides a phone number with a voicemail that does not directly address their name (example: Hi you’ve reached Brian….) the employee will be asked to call 743-8049 x266 to receive the temporary password.
IT Use Acknowledgments
- I have restarted my computer/device
- I log off my computer nightly to allow for server updates
- I allow my cell phone/tablet to recieve necessary updates regularly while connected to wifi
- I have notified my supervisor/manager prior to making this IT request
Name
This field is for validation purposes and should be left unchanged.

Email Login How To

To access your TPC e-mail you’ll need to input the unique login you were given during orientation. Here are some quick reminders: the domain name is the same format for all TPC employees: PROGRESSCENTER\firstinitalofyourfirstnameentirelastname

Example: PROGRESSCENTER\mward or PROGRESSCENTER\abarker or PROGRESSCENTER\eross

The password requirements include at least one of the following: one uppercase, one lowercase letter, a number, a symbol and cannot contain any part of your first or last name. If you need a password reset please complete an IT Request Form.

AOD Login How To

Mobile App:

Go to Play Store or Apple Store
Type: mobile ess
Install/Download
AOD server name: progresscentermaine
Enter Pin and Badge number (provided by your supervisor)

For security purposes NEVER save passwords or pins

URL on Mobile Devices:

Open Chrome and in the URL type: progresscentermaine.attendanceondemand.com/ess
click on the three dots
Click “Add to Home Screen”
Label: Time System
Tap the icon on your desktop
Enter Pin and Badge number (provided by your supervisor)

For security purposes NEVER save passwords or pins

ADDITIONAL SUPPORT:

If you need additional support please contact your direct supervisor.