IT Request Form

Submissions notifications are made in two ways via website and TPC e-mail server. The IT manager will make every effort to respond via e-mail within 24 business hours. If contact is NOT made in 24 business hours please contact 743-8049 x 266 to follow up on the status of your IT Request. Any request that cannot be directly addressed by internal IT will be forwarded to Advanced Micro Systems for review. If a determination is made that AMS is needed an e-mail notification will be sent to the person's sending the notification and their supervisor. Please complete the IT Request Form in the fields listed below.
  • *passwords, logins or pin codes are not to be shared on a computer servicing request form.
  • Please provide the full name and phone number of the person needing either a new e-mail or replace a missing password. E-mail password resets will be called at the number listed on the IT Request form, once. At that time a temporary password will be left via voicemail. If an employee provides a phone number with a voicemail that does not directly address their name (example: Hi you've reached Brian....) the employee will be asked to call 743-8049 x266 to receive the temporary password.
  • This field is for validation purposes and should be left unchanged.

TPC E-Mail Login

To access your TPC e-mail you’ll need to input the domain name which is: progresscenter\ then put in the user name which will be: the first initial of your first name and your full last name.

Samples:

  • progresscenter\bobama
  • progresscenter\ccolumbus
  • progresscenter\hpotter

To reset lost passwords please complete the IT Request Form.

 

Attendance On Demand

Mobile App:

  1. Go to Play Store or Apple Store
  2. Type: mobile ess
  3. Install/Download
  4. AOD server name: progresscentermaine
  5. Enter Pin and Badge number (provided by your supervisor)
  6. For security purposes NEVER save passwords or pins

URL on Mobile Devices:

  1. Open Chrome and in the URL type: progresscentermaine.attendanceondemand.com/ess
  2. click on the three dots
  3. Click “Add to Home Screen”
  4. Label: Time System
  5. Tap the icon on your desktop
  6. Enter Pin and Badge number (provided by your supervisor)
  7. For security purposes NEVER save passwords or pins

Computers:

  1. Open Chrome and in the URL type: progresscentermaine.attendanceondemand.com/ess
  2. Save as a “Favorite”
  3. Enter Pin and Badge number (provided by your supervisor)
  4. For security purposes NEVER save passwords or pins