Our Services

Community Case Management develops and oversees a comprehensive and individualized service plan with an emphasis on principles of empowerment, community inclusion, health and safety, and the use of natural supports. Our team provides case management to adults (18+) intellectual disabilities.  Services include but are not limited to; developing and maintaining a comprehensive service plan, referral, support, advocacy, and coordination of services. In addition our CCM’s provide top of the line Individual Service Plans outlining all of the support provided to the consumer in 90 day intervals.

Make a Referral


Our Mission

Our mission is to promote independence and freedom of choice for the individuals we serve. Our core beliefs include that each person with a disability has a desire for a rich and varied life, including a physical, intellectual, emotional and spiritual dimension. We also believe each person grows through their life experience and has the right to make his/her own life choices, including those that may involve risk. We support each person to discover their own dream for a meaningful life.

Make a Referral

Our Team 

Our team consists of a group of highly qualified and well trained individuals. At minimum, our CCM staff must have a Bachelor’s degree from an accredited four (4) year institution of higher learning with a specialization in psychology, mental health and human services, behavioral health, behavioral sciences, social work, human development, special education, counseling, rehabilitation, sociology, nursing or closely related field is minimally required. Additionally, our CCM’s are supported to attend Bi-Weekly supervision sessions as well as team meetings monthly. We are proud to announce that all of our Case Managers are currently in the process of earning their LSW.

Meet Our Case Management Team


Ashleigh Barker, Director of Community Case Management and Children’s Services

Ashleigh Barker, Director of Community Case Management and Children’s Services

Ashleigh has been part of The Progress Center team since 2008.  She received her BA from University of Southern Maine in Social and Behavioral Science. Ashleigh oversees the two case management teams and the children’s services program.  Ashleigh has experience in developing programs, implementing changes to improve programs and proving successful outcome.  She is a certified BHP trainer, pursuing her license in social work and what she likes most about her job is that it gives her the opportunity to learn and be creative and guide others to do the same.

Contact Information: 207-743-8049×226,  ashleighbarker@progresscentermaine.org

Sandi Tate, Case Manager

Sandi Tate joined The Progress Center case management team in 2014. Sandi comes to us with a strong background in crisis counseling. Sandi is a new “Mainer” of just 5 years who originated from Melrose, MA. Sandi has one adult son and 2 grandchildren. Sandi enjoys Maine and plans to stay because the people are down to earth and genuinely kind hearted folks.

Contact Information: 207-743-8049×229,  sanditate@progresscentermaine.org 

Nicole Quirion, Case Manager

Nicole Quirion joined The Progress Center case management team in February of 2017. Nicole has a BS in Mental Health and Human Services with a minor in Substance abuse counseling from the University of Maine at Augusta where she also obtained her MHRT-C. She comes to us with 9 years of case management experience working with both children and adults. Nicole has a strong desire to advocate, educate, support and encourage individual growth.

Contact Information: 207-461-2106,  nicolequirion@progresscentermaine.org

Kevin Gott, Case Manager

Kevin joined The Progress Center in March of 2017. He earned his Master’s Degree in Education from Springfield College. Since that time, Kevin has worked  in the Special Education Field at the elementary school level. He looks forward to a new challenge of working with adults with developmental disabilities.

Contact Information: 207-461-1616, kevingott@progresscentermaine.org

John Melhus, Case Manager

Contact Information: 207-890-0572, johnmelhus@progresscentermaine.org

John Melhus joined The Progress Center case management team in June 2018.  John studied Psychology in undergraduate studies at St. Lawrence University. He spent a couple years working with children with severe Autism near Boston, MA. He earned his Master’ degree in clinical mental health counseling from Western Kentucky University. He has spent the last several years conducting individual and family therapy with children and their families.

Norway Office: 35 Cottage Street, Norway, Maine 04268

Make a Referral

Referral Form

Online Referral Form for all of The Progress Center's programs.

Step 1 of 3

  • Please provide the full physical address of the individual being referred.
  • Please indicate if this person is the parent or guardian if under 18 or legal guardian if 18+.

The Rights of Maine Citizens with Developmental Disabilities

(This straight forward explanation of consumer rights, adapted from 34 – B MRSA Chapter 186-A, is intended for use by consumers and providers.)

I would like to tell you about the law that says how other people are supposed to treat you. This law says that you have the right to do certain things, and there are other things which no one can make you do. For example:

  1. No one can tease you or make fun of you. You can tell them to leave you alone if they do.
  2. No one can stop you from going to church or saying prayers if you want to.
  3. No one can read your mail unless you say it’s O.K. No one can stop you from mailing a letter.
  4. No one can stop you from using the telephone, TTY or fax machine and no one can listen to your phone calls unless you say it’s O.K.
  5. No one can stop other people from coming to visit you, and no one can hang around when you have company unless you say it’s O.K.
  6. If you have a job, you have to be paid fairly according to existing laws. You can ask your caseworker for details.
  7. No one can stop you from voting, and no one can tell you who to vote for. After you vote, no one can make you tell who you voted for unless you want to tell.
  8. No one can take away your clothes or money, or touch any of your things unless you say it’s O.K.
  9. No one can take away your food to punish you or to be mean to you.
  10. No one can stop you from going to the doctor if you don’t feel well or to the dentist if your teeth hurt. No one can stop you from asking the doctor to come see you if you don’t have a way to get to his/her office. If you want to see the doctor or dentist, just ask. No one can make you go the doctor or dentist if you don’t want to go.
  11. No one can make you take medicine to punish you or just to keep you quiet or sleepy.
  12. No one can stop you from talking to other people.
  13. No one can stop you from going outside to walk around or going to the movies or things like that.
  14. Nobody can hit you or hurt you for doing something wrong.
  15. No one can hold on to you against your will unless they are sure you are going to hurt yourself or someone else. No one can hold you against your will just to punish you or be mean to you.
  16. No one can put you in a bed with bars on it unless it is to protect you from falling out.
  17. You have a right to see anything that is written about you. All you have to do is ask. No one can show these records to anybody unless you say they can.
  18. You have the right to get together with the other people you live with and to form a group to make your needs known to those who own and run the place you live and work in.
  19. Before anyone can put you in an institution such as Dorothea Dix or the Riverview Psychiatric Center they have to prove to a judge that you need to go to an institution, and that an institution is the best and only place for you at the time.
  20. If you think someone is trying to stop you from doing any of these things or isn’t treating you the way they are supposed to, you can tell your caseworker or someone who is your friend to help you make them stop treating you wrong.
  21. No one can talk about you to others without your permission.
  22. If you use sign language or gestures to communicate, you have the right to work, live, and relax with other people who can sign to you and can understand your signs and gestures.